Privacy Policy

1. Who We Are

This Privacy Policy applies to Shelton Concrete ("we," "us," or "our"), a concrete contractor business operating at 336 Coram Ave, Shelton, CT 06484. Our website is located at concreteshelton.com. You can reach us at info@concreteshelton.com.

This policy explains what information we collect when you visit our website or contact us, how we use it, and what rights you have regarding your information.

2. Information We Collect

Information You Provide Directly

When you fill out a contact form or estimate request on our website, we may collect your name, phone number, email address, home address or project location, and a description of the work you are inquiring about. You provide this information voluntarily when you choose to contact us.

Information Collected Automatically

When you visit our website, our hosting provider and any analytics tools we use may automatically collect certain information about your visit. This can include your IP address, browser type and version, the pages you view, the time and date of your visit, and the website that referred you to ours. This information is collected in aggregate and is generally not linked to any individual.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and help us understand how visitors use the site. Cookies do not contain personal information on their own. You can instruct your browser to refuse cookies or to notify you when a cookie is being sent. If you do so, some parts of our website may not function as intended.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry, estimate request, or message
• To schedule site visits, estimates, and project work
• To communicate with you about your project before, during, and after completion
• To improve our website and understand how visitors interact with it
• To comply with legal obligations

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website or running our business (such as form providers, hosting services, or email tools), who are required to keep your information confidential and may only use it to perform services on our behalf
• Legal or regulatory authorities if we are required to do so by law or a valid legal process

5. Data Retention

We retain contact and inquiry information for as long as is reasonably necessary to respond to your inquiry, complete any associated project, and maintain business records as required by law. If you would like us to delete your information, see Section 7 below.

6. Third-Party Links

Our website may contain links to third-party websites, such as review platforms or social media profiles. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications

To exercise any of these rights, contact us by email at info@concreteshelton.com. We will respond within a reasonable timeframe.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Security

We take reasonable measures to protect information submitted through our website from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: