Effective Date: January 1, 2026
By accessing or using the website located at concreteshelton.com ("Website"), or by engaging Shelton Concrete ("Company," "we," "us," or "our") for any services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website or engage our services.
These terms apply to all visitors to the Website and all customers who enter into a service agreement with us. We may update these terms at any time. Your continued use of the Website after changes are posted constitutes acceptance of the updated terms.
Shelton Concrete provides residential and commercial concrete contracting services including, but not limited to, driveway installation, patio construction, stamped and decorative concrete, sidewalk and floor work, foundation services, retaining walls, pool decks, concrete steps, parking lot construction, footings, foundation raising, and concrete cutting.
All services are performed in Connecticut by qualified crews in accordance with applicable local building codes and regulations. Service availability may vary by location and project type.
All written estimates provided by Shelton Concrete are based on information available at the time of the site visit and are subject to change if site conditions differ materially from what was observed during the estimate. An estimate is not a binding contract until both parties have signed a written service agreement.
We will notify you promptly if unforeseen conditions - such as subsurface rock, unstable soil, or hidden utility conflicts - require changes to the scope of work or pricing. No additional work beyond the signed estimate will be performed without your written approval.
Estimates are valid for 30 days from the date of issue unless stated otherwise in writing. Material and labor costs are subject to change after that period.
Scheduling is subject to availability and is confirmed in writing. Project start dates may be affected by weather conditions, permit timelines, or other factors outside our control. We will communicate any scheduling changes as promptly as possible.
If you need to cancel or reschedule a confirmed project, please notify us as soon as possible. Cancellations made after materials have been ordered or work has begun may be subject to fees to cover costs already incurred. Specific cancellation terms will be outlined in your signed service agreement.
We reserve the right to postpone or suspend work due to unsafe weather conditions, including temperatures outside the acceptable range for concrete placement and curing.
Payment terms are specified in the signed service agreement. Generally, a deposit is required before work begins, with the balance due upon project completion unless otherwise agreed in writing. We accept payment by check or other methods specified at time of agreement.
Final payment is due upon substantial completion of the work. Accounts not paid within the period stated in the agreement may be subject to interest charges or collection proceedings. You agree to reimburse us for any reasonable costs incurred in collecting an unpaid balance, including attorney fees, to the extent permitted by law.
Where required by local ordinance or building code, Shelton Concrete will apply for and obtain necessary permits before work begins. Permit fees, where applicable, are the responsibility of the customer unless included in the written estimate. We will coordinate required inspections as part of the permitting process.
You are responsible for ensuring that the property on which we perform work is accessible and that you have the legal authority to authorize the work. If a project requires approvals from a homeowners association, landlord, or other party, you are responsible for obtaining those approvals before work begins.
We stand behind the quality of our workmanship. Any warranty on labor or materials will be specified in your written service agreement. Concrete is a natural material that may develop hairline cracks over time due to normal settling, temperature changes, and other environmental factors. These are generally cosmetic and do not constitute a defect in workmanship.
Our warranties do not cover damage resulting from misuse, improper maintenance (including the use of rock salt or unapproved de-icing chemicals), acts of nature, or work performed by others after our project is complete.
Except as expressly stated in a written agreement, all services are provided "as is" without additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
To the fullest extent permitted by applicable law, Shelton Concrete and its owners, employees, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services or your use of this Website. Our total liability for any claim arising from a service agreement shall not exceed the amount paid by you under that specific agreement.
We maintain liability insurance and workers compensation coverage as required by Connecticut law. Proof of coverage is available upon written request.
All content on this Website - including text, images, logos, and design elements - is the property of Shelton Concrete or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this Website without our prior written permission.
If a dispute arises out of or relates to these Terms or any service we provide, we encourage you to contact us first so we can try to resolve the matter informally. Please reach us at info@concreteshelton.com or (475) 897-6123.
If the dispute cannot be resolved informally, both parties agree to attempt mediation in good faith before pursuing any other legal remedy. Any unresolved dispute shall be subject to binding arbitration or litigation in the courts of Connecticut, as agreed in writing by both parties.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought in the appropriate courts located in Connecticut.
We reserve the right to modify these Terms and Conditions at any time. Changes are effective when posted to this page with an updated effective date. If you have a signed service agreement with us, the terms of that agreement govern your specific project and are not altered by changes to these Terms.
If you have questions about these Terms and Conditions, please contact us: